Technical Downloads

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MK II Lite – Installation Guide
Recommended for installers only. 
MK II NS – Installation Guide
Recommended for installers only. 
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BT-Loader mobile app (.APK)
Only available on Android devices. 
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 BT-Loader software for computers require Java to work.

  1. Download Java JRE 17 for your 64 bit operating system.
  2. Download the BTLoader software for your operating system (Windows/Mac OS).
Windows – BT Loader v1.2.6 (Java 64bit)
Comb Portal compatible Windows Application
*Right click on link and select “Save as” to download file.

1. Download Java JRE 17 x64bit

2. Download BTLoader 64bit

Macbook – BTLoader v1.2.6 (OSX Java 64bit)
Comb Portal compatible Mac OSX Application
*Right click on link and select “Save as” to download file.

1. Download Java JRE 17 x64bit or Download Java JRE 17 ARM 64bit

2. Download BTLoader 64bit

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 Biometrics require Java to work.

  1. Check operating system version (32 or 64 bit). Check Operating System version
  2. Download Java for your operating system version (32 or 64 bit).
    *Right click on link and select “Save as” to download file.
    Download Java 64bit
    Download Java 32bit
  3. Follow the user guide below to help you get set up.
    Download Biometrics Enrolment Setup User Guide

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