MK II Lite – Installation Guide
Recommended for installers only.
MK II NS – Installation Guide
Recommended for installers only.
BT-Loader mobile app (.APK)
Only available on Android devices.
BT-Loader software for computers require Java to work.
- Download Java JRE 17 for your 64 bit operating system.
- Download the BTLoader software for your operating system (Windows/Mac OS).
Windows – BT Loader v1.2.6 (Java 64bit)
Comb Portal compatible Windows Application
*Right click on link and select “Save as” to download file.
Macbook – BTLoader v1.2.6 (OSX Java 64bit)
Comb Portal compatible Mac OSX Application
*Right click on link and select “Save as” to download file.
1. Download Java JRE 17 x64bit or Download Java JRE 17 ARM 64bit
Biometrics require Java to work.
- Check operating system version (32 or 64 bit). Check Operating System version
- Download Java for your operating system version (32 or 64 bit).
*Right click on link and select “Save as” to download file.
Download Java 64bit
Download Java 32bit - Follow the user guide below to help you get set up.
Download Biometrics Enrolment Setup User Guide
Idemia Comb Connector (Java)
Download the Idemia Comb Connector which is required for the Idemia Wave Reader to work on Comb devices.
Download Idemia Comb Connector
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