The Heartbeat of Access and Control

Comb Portal is a comprehensive web-based management platform that integrates with our bespoke hardware and software. Along with a range of 3rd party products, all tailored to suit any managed access control ecosystem. Undeniably, Comb Portal is the class-leading Facilities Management System, with features like secure login, informative dashboards and the ability to customise and schedule updates. The intuitive navigation allows a user to drill down on various queries, related to specific hardware and, with our exception-based reporting, a user can quickly generate reports, invite new users and partners and, update Organisation or user information with ease.

Now with Comb Portal users have access to a range of additional functionality

SECURE LOGIN

CUSTOMISABLE DASHBOARD

Add/Remove widgets on the home page as per user requirement. Pin the most used functions to dashboard and drag and drop functionality on the dashboard.

3RD PARTY INTEGRATION

Integration with various 3rd parties, e.g. Biometric Readers (Ipulse, IDEMIA, SUPREMA); Vehicle scanners (Comb Scan) and Remote encoders (Nova or BT Loader).

ACCESS MANAGEMENT
The management of all hardware, infrastructure and integrated devices related to access within your organization.

Devices

View real-time health status of devices linked to an Organisation
View real-time synced data and updates on all connected devices to an Organisation

Manage Hardware

Set-up default relay configuration & intercom display.
View balances for Intercom SIM-card

Device Pending Updates

Any changes made to the organisation’s data and requires synchronisation with a field device/hardware.
View pending updates for all linked devices, e.g. Intercoms, Vehicle scanners and keypads
Schedule over-the-air Firmware updates for devices

Manage Access Devices

Capture and store triggering devices and methods for allocation at a later stage, e.g. Remotes, RFID.
Link and unlink triggering devices from occupants, e.g. Remotes, RFID

Trigger Store

Set up triggers for DTMF, PINs, TAP TAP from the Trigger Store.

Time Tables

Allocate specific times for access.
Assign and allocate time restrictions to Occupants, e.g. Domestics, Garden service etc.
Allow or deny access according to custom time and dates.

ORGANISATION DETAILS
Edit or update details pertaining to the organisation/complex and the people involved.

User Maintenance

Create, update or remove a user
Add or remove Occupants from residential units in an Organisation
Specify the different roles of Occupants in residential units, e.g. Owners, Tenants, Workers, Visitors and other Contacts
Schedule date and time to activate or deactivate access control of Occupants, e.g. Tenants moving in or out
Increase/decrease the number of residential units in an Organisation

Partners

Details of partners that provide a service to the complex
Add/remove Partners from an Organisations, e.g. installers and managing agents

Invite

Provide access to the system as part of the organisation, i.e. inviting a new tenant/occupant in the complex.

Pending Invitations

Create invitation for registration on the system.

Comb Store

Acquire or renew licenses, purchase Comb Cash or activate new hardware.
View and manage all product/licenses online
Purchase additional products/licenses online
View available balance and request to load additional credit

REPORTS
A central point to pull reports on an array of specific requirements, including your billings, hardware usage and more.

Visitor Access Report

A report displaying access type per owner/occupant/domestic per unit, for the period selected.

Billing Summary

A report displaying total cost per unit for calls made, for the period selected. User input for monthly cost.

Billing Detail

A report displaying total cost per owner/occupant per unit for calls made, for the period selected. User input for monthly cost.

COMMUNICATE
A dedicated facility for outbound communication to persons involved with your organisation/complex.

Bulk Messaging (Email or SMS)

A single application for communicating via SMS, e-mail or mobile notifications to your audience or individuals
Bulk email and SMS sent from Portal
Create custom groups for sending specific communication